Goods sold are not returnable, refundable or exchangeable unless you received an incorrect item(s) or any factory defected item(s) such as faulty zip, holes, and obvious stains, otherwise it will not be accepted for return.售出的商品除非您收到了不正确的商品或任何工厂瑕疵的商品(例如有问题的拉链、孔洞和明显的污渍),否则将不可退货、退款或换货

Please be noted Item with slight imperfections such as loose thread, slight dotted stains, etc which do not affect the overall appearance of the item will not be considered as defect.请注意,轻微瑕疵的商品,如松散的线头、轻微的斑点污渍等,如果不影响商品的整体外观,将不被视为瑕疵。


  • STRICLY NO REFUND/RETURNS/EXCHANGE once original tags is removed.一旦移除原始标签,严禁退款/退货/换货。
  • All items must be returned within 5 working days.所有商品必须在5个工作日内退还。
  • Items must be returned in original condition such as unaltered, unworn, unwashed and with tags intact.商品必须保持原始状态,包括未经改动、未穿戴、未清洗,并且附带完整标签。
  • Joymi Official reserve the rights to reject any refunds if the item doesn't meet original conditions .
    Joymi Official 保留拒绝任何退款的权利,如果商品不符合原始条件


If your order has defects items, missing items or contains incorrect items, kindly contact customer service within 1-3 working days upon receiving your order. (STRICLY NO REFUND/RETURNS/EXCHANGE after due date)如果您的订单有瑕疵商品、缺少商品或包含不正确的商品,请在收到订单后的1-3个工作日内联系客户服务。逾期后严禁退款/退货/换货。